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Help - FAQ - Technical Issues
Help, I'm experiencing a lot of st-st-stuttering sound! How can I fix this?
Ah, yes, this particular problem seems to be affecting a few people. Unfortunately, there's no one obvious solution to the problem, so you're going to have to experiment using the following suggestions:
First of all, make sure there are no other applications running in the background, such as a virus checker or an MP3 player.
There might be a problem with your hard disk, like faulty sectors, or fragmentation. Run a thorough error-check on your hard disk in Windows, and de-fragment it. For instructions, consult your Windows help-function.
Check that you've installed the latest version of DirectX (the version included with your TLJ game CD might be the buggy version 7.0, in which case you should download 8.0 or later from Microsoft!), as well as the most recently updated drivers for your video card, sound card, and CD-ROM drive. Refer to your computer's instruction manual for information on how to update your drivers.
If you haven't used the maximum allowable installation for the game, try reinstalling using as much hard-disk space as possible. This will also cut down on loading time.
In the set-up dialogue that appears every time you start the game, click the "Advanced" button. You'll get access to a number of sliders that give you control over how the game handles the sound. Try changing the settings (make a note of what you change before you change it!), and start the game. If you get less stuttering, you're on the right track. Consult the readme.txt file that accompanied the game for more information on what the sliders mean. Keep experimenting.
If you're using Windows 95, and an AGP video card, please make sure that you've installed the USB update to enable AGP support in Windows. This patch is available from Microsoft. However, if your version of Windows 95 is 95a, you will need to upgrade your operating system to Windows 98, Windows 2000 or Windows: ME. Version 95a does not support AGP.
You may experience stuttering sound on slow PCs, or with hardware that doesn't meet the minimum requirements. If your computer doesn't comply with the minimum requirements for the game, there may be no other way to fix the problem than to upgrade your hardware. Please contact your PC vendor with any questions regarding upgrading your hardware. Also be aware that the minimum specifications only apply to Intel Pentium processors; if you're using an AMD processor, for example, a higher clock-speed (in other words, a faster processor) may be required to run the game smoothly.
Don't try this unless you know what you're doing: Go into your BIOS settings (consult your system manual to see how) and set the Video BIOS Shadow to "off".
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