The game keeps crashing outside the police station when I walk from one location to the next. How do I fix this?

Unfortunately, your particular video-card probably has trouble with a 3D animation in this scene. Try disabling 3D acceleration (uncheck the "Enable 3D acceleration" checkbox) when starting the game. If that doesn't work you can try to patch the game, the patch has also been included on the North American release CDs: It's located on Disc One, under the "Station_fix" directory. Do NOT run this patch unless your game crashes on this location! This patch doesn't fix anything else!

There's also a way to avoid the problem altogether - the following information does contain a spoiler, so beware:

To get into the police station, move the barrier from the road and get into the garbage container. You'll now skip the troublesome location altogether.

[Back to FAQ]

The game crashes in Florence Park. Is there any way to fix this?

If you're one of the unlucky few to experience this bug, fret not; it's avoidable. Before entering the park, save your game, exit, and restart. Now, before clicking Play, uncheck the "Enable 3D Acceleration" checkbox. The game will not utilize the advanced 3D features of your video-card, but neither will it crash. Remember to reactive 3D acceleration after leaving the park!

[Back to FAQ]

April keeps telling me she can't reach the key on the subway tracks no matter what I do. What gives?

Chances are you haven't combined the rope, rubber ducky and clamp correctly, or that the rubber ducky has run out of air. Try again. However, if you're quite sure you've done everything right, you may have found a nasty little bug that prevents April from getting any further. This bug is related to the rubber ducky, and may cause the ducky (or the rope) to disappear permanently, thus making it impossible to fish up the key. If this happens to you, restore a saved game prior to combining the three items (rubber ducky, clamp, clothesline). Go into the inventory, combine the clamp with the clothesline, remove the band-aid from the rubber ducky, and use the ducky with the clamp/clothesline object. Now try fishing up the subway-key again.

We don't seem to be able to reproduce this bug on our test-systems, and have thus not been able to create a patch to fix the problem. Sorry.

We've been getting e-mail from players who believe they're stuck because of this bug, but it turns out they're not. Unless you're absolutely sure that one of the three items has disappeared permanently from your inventory, don't restore an earlier save-game: you're more likely just doing things the wrong way round.

As far as we know, there are no other game-play bugs in the English-speaking versions of TLJ! If you're stuck somewhere, it's probably because you're missing an item, haven't talked to someone important, or neglected an important clue!

[Back to FAQ]